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Thursday, February 22, 2018
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Frequently Asked Questions

How do I buy a book from oceanbooks.co.nz?

You can browse our collection or use the search option in the top right corner of the screen, to find the book you are interested in. Once you are on the book’s product page there is a button to “Add to Cart”. This will take you through to your shopping cart, where you can “Proceed to Checkout”. This will take you through our checkout process. You will be required to create an account for oceanbooks.co.nz and enter your contact and payment information. Once you have finished Oceanbooks will organise for your new book to be sent to you (if you have purchased a print copy) or you will be able to download your book from your account (if you have purchased an ebook).


How long will it take my book to arrive?

Because of our current distribution network, there is a lead time of up to five working days before your print book will be posted to you. If you have purchased an ebook, it can be accessed immediately.


Why are there two listings for some books?

Some of our books are available as both print books and ebooks, which are listed separately.


Iwant to buy an ebook. What format should I buy?

.mobi files are just for Amazon Kindle eReaders.

.epub files are compatible with most other eReaders, including Kobo. You can also download an eReader application such as Aldikko if you want to read an ebook on your computer, tablet, or smartphone.


How do I download my ebook after I’ve purchased it?

You will need to sign in to your oceanbooks.co.nz account in order to access your downloadable items. When you have logged in, you will be taken to your account details page. Alternatively you can access your account details page by clicking “My Account” at the top right hand side of any oceanbooks.co.nz page.

Select “My Downloadable Products” from the left-hand menu. This will take you to a list of the ebooks you have available to download, and you can choose which one you want to download.


Where will I find my ebook when I have downloaded it?

It will normally download to your Downloads folder, unless you have changed the default options on your computer.


I downloaded a book, but it arrived as a zip file.

That can happen on some computers. Simply rename the file extension (that is, the letters after the dot in the file). For example: if your book is called Testbook, you will need to rename testbook.zip to testbook.epub - or, if it is a kindle book, rename from testbook.zip to testbook.mobi - and you should be able to use it.

  still having trouble with this whole ebook thing. How do I get the book on my eReader device? Do I have to have an eReader to use an ebook? If I want to buy an eReader, which one should I get?

<Click here> to download our free pdf booklet explaining how to manage your ebooks.